FAQ
1. What are the benefits of using ZEROXCLUB backup camera systems?
ZEROXCLUB backup camera systems offer several benefits for vehicle owners. These include:
- No interference: ZEROXCLUB wired backup camera systems ensure a clear and uninterrupted signal, providing you with a reliable view of your surroundings.
- Night vision: Our camera systems are equipped with night vision capabilities, allowing you to see clearly even in low-light conditions.
- IP69 waterproofing: Our camera systems are designed to be waterproof, ensuring they can withstand various weather conditions and provide consistent performance.
- Convenience and safety: By installing a ZEROXCLUB backup camera system, you can enhance your driving experience by improving visibility and reducing the risk of accidents while reversing or parking.
2. Can I use a wireless backup camera system on any vehicle?
Our wireless backup camera systems are compatible with a wide range of vehicles, including cars, trucks, SUVs, RVs, and trailers. However, vehicles made of aluminum or fiberglass may interfere or block wireless signals, we it's always recommended that vehicles made of such materials use a wired systeｍ，which can be interference-free.
3. What is your return policy?
Our return policy allows for returns within 30 days of receiving your item. To be eligible for a return, the item must be in the same condition as when you received it, unused, with tags, and in its original packaging.
4. How do I request a return?
To request a return, please contact us at sales@uszeroxclub.com. We have a 30-day return policy, so make sure to initiate the return within 30 days of receiving your item. Our team will guide you through the return process and provide you with instructions on where to send the package.
5. How long does it take to process a refund?
The refund will be processed on your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
6. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or incorrect item, please inspect it upon reception and contact us at sales@uszeroxclub.com immediately. And provide a picture of the defective or damaged item and your order number. We will evaluate the issue and make it right by providing a replacement or refund.